1. Introduction

At Satcom, your privacy matters. We are committed to protecting the personal information of our students, website visitors, instructors, and partners.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, register for courses, or interact with our services.

By using our website or enrolling in our programs, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full Name

• Phone Number

• Email Address

• Date of Birth

• Address

• Educational Background

• Emergency Contact Information

• Uploaded Documents (ID, certificates, CV)

B. Technical Information

• IP Address

• Device type

• Browser type

• Pages visited

• Login activity

C. Payment Information

For course payments, we may collect billing details.
Important: Satcom does not store full debit/credit card details. Payments are processed securely through trusted third-party providers.

3. How We Use Your Information

We use your information to:

• Process course admissions

• Manage student records

• Provide training services

• Send class schedules and updates

• Issue certificates

• Improve our website and services

• Provide student support

• Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Data Protection & Security

Satcom School takes data protection seriously. We implement:

• Secure servers

• Encrypted connections (SSL)

• Restricted access to student records

• Password-protected systems

• Administrative access control

Only authorized staff members can access student information.

5. Sharing of Information

We may share limited information only when necessary:

• With instructors for academic purposes

• With certification partners (if applicable)

• With payment processors

• When required by law

We never share your information for marketing resale purposes.

6. Student Rights

As a student or website user, you have the right to:

• Request access to your data

• Request correction of incorrect information

• Request deletion of your data (where legally permitted)

• Withdraw consent for marketing communications

Requests can be sent to:
📧 support@satcomschool.com

7. Cookies Policy

Our website may use cookies to:

• Improve website performance

• Analyze visitor traffic

• Enhance user experience

You can disable cookies in your browser settings at any time.

8. Children’s Privacy

Satcom School does not knowingly collect personal information from children under 16 without parental consent.

9. Data Retention

We retain student information for academic and administrative purposes, including certification verification.

We securely delete data when it is no longer required.

10. Changes to This Policy

Satcom School may update this Privacy Policy periodically. Any changes will be published on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Satcom Technology
Addis Ababa, Ethiopia
📧 support@satcomet.com
📞 +251911257642

Trust Statement

Satcom School is committed to transparency, integrity, and protecting the privacy of every student.
Your trust is important to us, and we work continuously to maintain a secure and professional learning environment.